Interviews with current and former staff, sellers, and suppliers on how Amazon dictates and unpredictably changes rules, punishes and threatens businesses (Karen Weise/New York Times)

Karen Weise / New York Times:
Interviews with current and former staff, sellers, and suppliers on how Amazon dictates and unpredictably changes rules, punishes and threatens businesses  —  Twenty years ago, Amazon opened its storefront to anyone who wanted to sell something.  Then it began demanding more out of them.

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